June 23, 2020

Please continue to visit this page for the most up-to-date information on our response.


A Look Ahead: As We Prepare to Reopen

We look forward to welcoming customers back into our branch lobbies beginning Monday, July 6. All branches will resume their regular operating hours on that date. Click here to read a message from our president.

For now, our lobbies will remain closed and we will continue to serve you through our drive-up windows, ATMs, and electronic banking services, with access to your safe deposit box available by appointment. 

We have been preparing our branches for reopening by ensuring that doing business in each location is as safe as possible. Here are just some of the personal protection measures we’re taking:


Economic Impact “Stimulus” Payments

The federal government’s Coronavirus economic relief package includes Economic Impact Payments—more commonly referred to as stimulus payments—to most taxpayers.


Eligibility

Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an Economic Impact Payment of up to $1,200 for individuals or $2,400 for married couples, plus up to $500 for each qualifying child.

For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount.  For those who have not yet filed their returns for 2019, the IRS will use information from their 2018 tax filing to calculate the payment.


Payment Methods

If you’re eligible, the IRS will either deposit the money directly into your bank account or send you an EIP Card. The payment method will be determined by how you received your 2019 federal tax refund (or your 2018 refund if you have not yet filed for 2019).

If your tax refund was direct deposited, your payment will be deposited to the same bank account as your refund. The first such direct deposits may be initiated as early as April 10 with accounts credited by approximately April 15. Simply log into Online Banking or our Mobile Banking app to see the deposit in your account.

If you did not receive a refund or received it by check, you can take the following steps:


EIP Cards

The U.S. Treasury recently announced that EIP Cards would be mailed instead of paper checks when your bank account information is not on file with the IRS. Here’s what you need to know.

Please note that Abington Bank will not process cash advances on EIP Cards. Additional information on EIP Card features, limits, fees, and functionality can be found at EIPCard.com or by calling 800.240.8100.

We're Here For You. 

Beginning on March 19th, we are putting the following programs in place to support our customers’ short-term needs as a result of hardships they may face due to the Coronavirus pandemic until further notice. Click here to read a message from our president.

We are prepared to operate during this state of emergency:


Ways to Bank From Home.
If you prefer to bank from the safety and comfort of your home, Abington Bank offers electronic banking services that let you connect with your money, 24 hours a day, seven days a week, including:


Ways to Sign Up from Home.

For your safety and ours, if you have traveled internationally or visited an impacted area in the last 30 days, please call us at 877.380.2265 to transact any banking business. Our Customer Care team is ready and waiting to assist you with your banking needs


Beware of Unemployment Fraud

A new identity theft scheme is spreading across several states, including Massachusetts:  Fake unemployment claims are being filed using personal information stolen in recent national data breaches. Often, victims learn they’ve been targeted when they receive letters in the mail about their pandemic unemployment benefits—though they’ve never filed a claim.

If you believe your identity was stolen to file a false unemployment claim, take the following steps:


Ways to Protect Yourself from Fraud.

Where many of us see uncertainty, fraudsters see opportunity. Scammers have developed fraudulent websites, emails, and telemarketing calls to try to swindle taxpayers out of their stimulus payments. Others are trying to peddle Coronavirus-related cures, treatments, and other products. All are designed to get their hands on your money or your personal or financial information. Be vigilant and cautious!

Here are some ways to protect yourself:

If you suspect you’ve been the victim of a scam, contact our Customer Care team immediately at 877.380.2265.

To learn more about protecting yourself and sign up for consumer alerts on the latest scams related to Coronavirus, visit the Federal Trade Commission's Coronavirus page.


Ways to Learn More.
If you're looking for more information on the Coronavirus or ways to protect yourself, visit these websites:

The Centers for Disease Control
The World Health Organization
The Mass.gov Coronavirus Update
The Federal Trade Commission


Additional Resources.
The Consumer Financial Protection Bureau (Bureau) has recently released several resources to help consumers take steps to protect their finances during the COVID-19 pandemic, including how to avoid financial scams and submit complaints to the Bureau:

Protect yourself financially from the impact of the coronavirus
The CFPB information and resources to make informed financial decisions
Protecting your credit during the coronavirus pandemic
Coronavirus and dealing with debt: Tips to help ease the impact
Tips for financial caregivers during the coronavirus pandemic


Small Business Resources.
COVID-19 Resources and Guidance for Businesses
Small Business Administration’s Economic Injury Disaster Loan (EIDL) program
Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019
Small Business Guidance & Loan Resources

 

We're here to help.
Of course, if you need assistance, you can call our Customer Care team to speak with a representative at 877.380.2265. Our hours of operation are:

Monday - Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 12:00 PM